Privacy Policy

1. Introduction

Blue Trade Track ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our inventory management platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, and password when you create an account
• Organization Information: Company name and organizational structure
• Business Data: Equipment records, material inventories, location information, and usage history that you enter into the Service

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, and actions taken within the Service
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and error logs for security and troubleshooting

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Service
• Authenticate users and manage accounts
• Process and store your inventory data
• Send important service notifications and updates
• Respond to your inquiries and support requests
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address security issues and abuse

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Within Your Organization: With other users in your organization based on permission levels set by your administrator
• Service Providers: With trusted third-party services that help us operate the platform (e.g., cloud hosting, database services)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of data at rest in our databases
• Secure password hashing using industry-standard algorithms
• Role-based access controls within organizations
• Regular security audits and monitoring
• Multi-tenant data isolation to prevent cross-organization access

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Deleted items are retained for 60 days before permanent deletion to allow for recovery. History and audit logs are retained for 7 years for compliance purposes. Upon account termination, we will delete your data within 90 days, unless retention is required by law.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Export: Request a copy of your data in a portable format
• Objection: Object to certain processing of your data

To exercise these rights, contact your organization administrator or reach out to us at privacy@bluetradetrack.com.

8. Cookies and Tracking

We use essential cookies to maintain your session and provide core functionality. These cookies are necessary for the Service to function and cannot be disabled. We do not use third-party advertising or tracking cookies.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

10. International Data Transfers

Your data may be processed and stored in the United States or other countries where our service providers operate. By using the Service, you consent to the transfer of your data to these locations. We ensure appropriate safeguards are in place for international transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@bluetradetrack.com.